1. Who We Are
Sculpt & Scale is a Meta advertising agency operating in the United Kingdom, specialising in lead generation for kitchen and home renovation companies.
Data Controller: Tom Wells, Sculpt & Scale
Email: tom@sculptandscale.co.uk
Phone: 07449176137
Website: www.sculptandscale.co.uk
2. What Data We Collect
We only collect information you provide directly to us. This may include:
- Your first name
- Your email address
- Your phone number (where provided)
- Information about your business you share during a strategy call or via a form
- Technical data such as your IP address, browser type, and pages visited (collected automatically via cookies)
We do not collect sensitive personal data such as health information, financial details, or information about children.
3. How We Collect Your Data
- When you fill in a form on our website (strategy call request, free training request)
- When you book a call via our online calendar
- When you contact us directly by email or phone
- Automatically via cookies and analytics tools when you browse our website
4. How We Use Your Data
We use your personal data to:
- Confirm and manage your strategy call booking
- Send you the free training materials you requested
- Follow up about our services where you have shown interest
- Send marketing communications (only where you have given consent)
- Improve our website and understand how visitors use it
- Comply with legal obligations
Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases:
- Consent — when you tick a consent box to receive marketing communications or free training materials
- Legitimate interests — to follow up with people who have expressed interest in our services
- Contract — to fulfil a booking or service agreement
5. Who We Share Your Data With
We do not sell your personal data. We may share it with the following trusted third-party service providers who help us operate our business:
- GoHighLevel (HighLevel Inc.) — our CRM and booking platform, used to store contact information and manage communications
- Meta Platforms (Facebook/Instagram) — where relevant, for running advertising campaigns
- Google — for analytics and email services
All third-party processors are required to handle your data securely and in accordance with applicable data protection law.
6. How Long We Keep Your Data
- Strategy call enquiries and booking data: up to 2 years from the date of last contact
- Marketing contact data: until you unsubscribe or request deletion
- Website analytics data: typically 26 months (standard Google Analytics retention)
We review the data we hold regularly and delete anything we no longer need.
7. Your Rights Under UK GDPR
You have the following rights regarding your personal data. To exercise any of them, email us at tom@sculptandscale.co.uk and we will respond within 30 days.
Right of Access
Request a copy of the personal data we hold about you.
Right to Rectification
Ask us to correct any inaccurate or incomplete data.
Right to Erasure
Ask us to delete your personal data where there is no legitimate reason to keep it.
Right to Restrict Processing
Ask us to pause how we use your data in certain circumstances.
Right to Data Portability
Request your data in a structured, machine-readable format.
Right to Object
Object to us processing your data for direct marketing at any time.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
8. Cookies
Our website uses cookies — small text files stored on your device — to help us understand how visitors use the site and to improve your experience.
- Essential cookies — necessary for the site to function correctly
- Analytics cookies — help us understand traffic and usage patterns (e.g. Google Analytics)
- Marketing cookies — used by Meta to deliver relevant advertising
You can control or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect how the site functions.
9. Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. Our website uses HTTPS encryption and our CRM platform (GoHighLevel) maintains industry-standard security practices.
No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "last updated" date at the top of this page. We encourage you to check this page periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: tom@sculptandscale.co.uk
Phone: 07449176137